Ticketing System

What damage can just one customer with a

bad experience cause your business?

One Question!

If a customer has a bad experience with your product or service and can't vent his frustration to you, or a company representative who can rectify it, which of the following is your customer likely to do?

Tell others about his bad experience
Never do business with you again
Write a good review about your store

There are two right answers and you only get one guess.

Crisis Management System

The bad news is, we know that word of mouth about a bad experience spreads quickly. That’s why it’s important to have a ticketing system in place.

Ticketing System for

Diffusing a Crisis

A ticketing system lets anyone that has a bad experience to express their problems via a ticketing process that allows feedback (Positive or negative) in a timely manner.

It can quickly identify a customer’s bad experience and avert any potential crisis that may be looming on the horizon.

A ticketing system helps you eliminate problems that can turn into a full blow crisis!

Ticketing System Offers Marketing Options

A ticketing system can enhance marketing. Customers that had a good experience with your company can be thanked and offered an incentive, like a discount coupon, to return for a future purchase.

A ticketing system can automatically send a message to a company rep to fix the problem. The system can turn a bad experience into a good one, AND DO IT ALL ON AUTO-PILOT!

Contact LWT to build a ticketing system that will automatically track your customers experience from start to finish. Find out what how your customers feel so that you can eliminate negative customer experiences, bad-will, and hard feelings.

Services

Google My Business

Facebook Messenger

Google Chat

WebChat

Missed Callback

SMS Messaging

Services

Surveys

Local Listings

Payments

Ticketing

5-Star Reviews

Sales Funnels

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